

Check your client version to make sure that the installation was successful:.When trying to connect to the VPN, you may receive the following error: "unable to contact - could not connect to server please verify internet connectivity and server address." Known Issues "Could not connect to server" You can right-click this icon and choose to disconnect or quit the VPN connection. An icon in the system tray with a closed padlock shows that you are connected. A Cisco An圜onnect window will appear select "Accept" to connect.Enter your OSU username and password in the login window and click "Login". You will be prompted to do Duo two-step login.For details about which to use, see: VPN - Full Tunnel vs. If you switch from full tunnel to split tunnel, the split tunnel option will remain selected in future. Full tunnel is the initial default for most users.If you can't see the connection type window, click and drag the login window out of the way.Split Tunnel selection: Hidden behind the login screen will be another window labeled "Cisco An圜onnect | " where you can select your connection type. A Cisco An圜onnect Login screen will appear with a connection type window behind it.

Enter in the blank white-space and click Connect.Ĭaution: If you see "" in the server name, please change it to "".

